U.S. Bank Privacy Pledge
Protecting your privacy is important to U.S. Bank Canada. We want our customers to understand what personal information we collect and how we use it. In order to provide you with financial products and services as effectively and conveniently as possible, we provide your employer, our affiliates (and other third parties that help us serve you) access to information about you.
"Personal Information" is information about you, your transactions or your Account that we obtain in connection with providing a financial product or service to you, such as that described in the examples in Section 3 below.
Your employer ("Company") has requested that you be issued a commercial card ("Card") and establish an account ("Account") in your name on behalf of the Company. As required by Canadian law, U.S. Bank National Association (d/b/a U.S. Bank Canada) (hereinafter, "we", "us", "our", or "U.S. Bank Canada") is required to obtain your consent for: (1): the collection of Personal Information; (2) the uses of Personal Information; (3) the retention of the Personal Information; and (4) the parties that may receive such Personal Information. You have been provided with this U.S. Bank Canada Privacy Pledge ("Privacy Pledge") at the time we issue a Card to you and your activation and/or use of the Card constitutes your consent to the matters set forth herein as required by applicable law. The consent to the matters set out herein may also be relied upon by the Card Association under which the Card has been issued, as well as its affiliates and third party service providers and any Referral Bank to U.S. Bank, if your Card is issued as part of a referral bank program.
Why We Collect Your Information
Confidentiality and Security
What Information We Collect
To Whom We Disclose Information
Retention of Information and Inquiry Rights
Closed or Inactive Accounts
Availability of Pledge
Multiple Copies of Disclosure
Additional Rights and Modifications
Want to Learn More?
PLEASE BE ADVISED THAT IF YOU DO NOT PROVIDE YOUR CONSENT TO THIS NOTIFICATION, YOU WILL NOT BE ISSUED A CARD.
1. Why We Collect Your Information
We gather Personal Information so we and any Referral Bank to U.S. Bank , if your Card is issued as part of a referral bank program can: (i) deliver products and services tailored for your needs or the needs of Company; (ii) issue you a Card and service the Account established in your name at the request of Company; (iii) know who you are and thereby prevent unauthorized access to Personal Information or to your Accounts; (iv) process, authorize and authenticate transactions; (v) provide customer services to you; (vi) design and improve the products we offer; and (vii) comply with laws and regulations that govern us in Canada.
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2. Confidentiality and Security
We restrict access to Personal Information to those third parties and employees who need to know that information to provide products and services to you. We maintain physical, electronic, and procedural safeguards that comply with applicable federal and/or provincial standards and regulations in Canada to guard Personal Information.
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3. What Information We Collect
We may collect the following types of Personal Information:
We require companies to which we disclose Personal Information to maintain its confidentiality. We disclose Personal Information to affiliates and/or nonaffiliated third parties, including without limitation any referral to U.S. Canada if your Card has been issued as part of a referral bank program in certain circumstances. For example, we may disclose Personal Information to: (i) third parties to assist us in servicing your Account with us; (ii) to government authorities in response to subpoenas or as may otherwise be required by applicable law; (iii) to Company and any party authorized by Company including service providers that participate in payment of reimbursement of expenses; (iv) other financial institutions, including without limitation any referral to U.S. Bank if your Card has been issued as part of a referral bank program, to persons with whom you or Company has a financial or other business dealings and, with your or Company's consent, to other parties; and (v) if applicable, we may disclose Personal Information to collection agencies, credit bureaux, attorneys or other parties associated with collecting any debt you owe on the Account..
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5. Retention of Information and Inquiry Rights
A. We retain Account statements for seven (7) years. We retain Personal Information about the Account(s) for six (6) months after the Account is cancelled; provided that the Account has been paid in full. If there is any fluctuating activity regarding any Account after closure (e.g. payment), the six (6) month period will begin once such Account has been paid in full and there has been no activity on the Account for six (6) months..
B. You may make inquiries regarding Personal Information and you may request U.S. Bank Canada to correct any errors regarding such information; provided that you notify us in writing of such error and provide us with a reasonable time to review your request. We will investigate the matter and, if an error has occurred, we will correct any error to Personal Information. You may make inquiries about Personal Information by calling us at 1-800-588-8065 or writing at the address indicated below. You may correct any errors by calling us at the number above followed by confirmation in writing or write to us at U.S. Bank National Association Card Centre, Corporate Payment Systems, 120 Adelaide Street W., P.O Box 2300, Toronto, Ontario, M5H 1T1.
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6. Closed or Inactive Accounts
We will continue to adhere to the Privacy Pledge policies and practices described in this notice even after your Account is closed or becomes inactive. If you or Company is no longer a U.S. Bank Canada client or your Cardholder or Company’s Card Agreement terminates, U.S. Bank Canada may keep Personal Information in its records so long as it is needed for the purposes described in Sections 1, 4 and 5, above.
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7. Availability of Pledge
This Privacy Pledge is available on our Web site at usbankcanada.com.
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8. Multiple Copies of Disclosure
You may receive multiple copies of this privacy pledge over time, and you will need to give your consent to the privacy pledge to activate Cards.
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9. Additional Rights and Modifications
You may have other privacy protections under Provincial laws, and we will comply with applicable laws when we share Personal Information. This Privacy Pledge does not apply to your relationship with other financial service providers except as expressly set out herein if your Card has been issued as part of a referral bank program. We may amend this Privacy Pledge at any time, and we will inform you of changes as required by law.
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10. Want to Learn More?
If you would like to learn more about how we at U.S. Bank Canada use financial information about clients to deliver better client services and products more efficiently, please contact our customer service representatives at:
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Protecting your privacy is important to U.S. Bank Canada. We want our customers to understand what personal information we collect and how we use it. In order to provide you with financial products and services as effectively and conveniently as possible, we provide your employer, our affiliates (and other third parties that help us serve you) access to information about you.
"Personal Information" is information about you, your transactions or your Account that we obtain in connection with providing a financial product or service to you, such as that described in the examples in Section 3 below.
Your employer ("Company") has requested that you be issued a commercial card ("Card") and establish an account ("Account") in your name on behalf of the Company. As required by Canadian law, U.S. Bank National Association (d/b/a U.S. Bank Canada) (hereinafter, "we", "us", "our", or "U.S. Bank Canada") is required to obtain your consent for: (1): the collection of Personal Information; (2) the uses of Personal Information; (3) the retention of the Personal Information; and (4) the parties that may receive such Personal Information. You have been provided with this U.S. Bank Canada Privacy Pledge ("Privacy Pledge") at the time we issue a Card to you and your activation and/or use of the Card constitutes your consent to the matters set forth herein as required by applicable law. The consent to the matters set out herein may also be relied upon by the Card Association under which the Card has been issued, as well as its affiliates and third party service providers and any Referral Bank to U.S. Bank, if your Card is issued as part of a referral bank program.
Why We Collect Your Information
Confidentiality and Security
What Information We Collect
To Whom We Disclose Information
Retention of Information and Inquiry Rights
Closed or Inactive Accounts
Availability of Pledge
Multiple Copies of Disclosure
Additional Rights and Modifications
Want to Learn More?
PLEASE BE ADVISED THAT IF YOU DO NOT PROVIDE YOUR CONSENT TO THIS NOTIFICATION, YOU WILL NOT BE ISSUED A CARD.
1. Why We Collect Your Information
We gather Personal Information so we and any Referral Bank to U.S. Bank , if your Card is issued as part of a referral bank program can: (i) deliver products and services tailored for your needs or the needs of Company; (ii) issue you a Card and service the Account established in your name at the request of Company; (iii) know who you are and thereby prevent unauthorized access to Personal Information or to your Accounts; (iv) process, authorize and authenticate transactions; (v) provide customer services to you; (vi) design and improve the products we offer; and (vii) comply with laws and regulations that govern us in Canada.
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2. Confidentiality and Security
We restrict access to Personal Information to those third parties and employees who need to know that information to provide products and services to you. We maintain physical, electronic, and procedural safeguards that comply with applicable federal and/or provincial standards and regulations in Canada to guard Personal Information.
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3. What Information We Collect
We may collect the following types of Personal Information:
- Information about your identity, such as your name, address, birth date, home address, home phone numbers, employee number, social insurance number and other identifying information.
- Information about your transactions with merchants our affiliates or us, such as your Account balance, payment history, Card usage, (including airline itinerary data and hotel folio and transaction data) and our Web site or customer service usage.
- Information we receive from you on applications or account forms, on other accounts you may have with us, such as your assets or income.
- Credit and financially-related information we receive from Company and other companies (including other financial institutions) and from references you or Company has provided to U.S. Bank Canada, such as your payment history, and if applicable, creditworthiness.
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We require companies to which we disclose Personal Information to maintain its confidentiality. We disclose Personal Information to affiliates and/or nonaffiliated third parties, including without limitation any referral to U.S. Canada if your Card has been issued as part of a referral bank program in certain circumstances. For example, we may disclose Personal Information to: (i) third parties to assist us in servicing your Account with us; (ii) to government authorities in response to subpoenas or as may otherwise be required by applicable law; (iii) to Company and any party authorized by Company including service providers that participate in payment of reimbursement of expenses; (iv) other financial institutions, including without limitation any referral to U.S. Bank if your Card has been issued as part of a referral bank program, to persons with whom you or Company has a financial or other business dealings and, with your or Company's consent, to other parties; and (v) if applicable, we may disclose Personal Information to collection agencies, credit bureaux, attorneys or other parties associated with collecting any debt you owe on the Account..
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5. Retention of Information and Inquiry Rights
A. We retain Account statements for seven (7) years. We retain Personal Information about the Account(s) for six (6) months after the Account is cancelled; provided that the Account has been paid in full. If there is any fluctuating activity regarding any Account after closure (e.g. payment), the six (6) month period will begin once such Account has been paid in full and there has been no activity on the Account for six (6) months..
B. You may make inquiries regarding Personal Information and you may request U.S. Bank Canada to correct any errors regarding such information; provided that you notify us in writing of such error and provide us with a reasonable time to review your request. We will investigate the matter and, if an error has occurred, we will correct any error to Personal Information. You may make inquiries about Personal Information by calling us at 1-800-588-8065 or writing at the address indicated below. You may correct any errors by calling us at the number above followed by confirmation in writing or write to us at U.S. Bank National Association Card Centre, Corporate Payment Systems, 120 Adelaide Street W., P.O Box 2300, Toronto, Ontario, M5H 1T1.
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6. Closed or Inactive Accounts
We will continue to adhere to the Privacy Pledge policies and practices described in this notice even after your Account is closed or becomes inactive. If you or Company is no longer a U.S. Bank Canada client or your Cardholder or Company’s Card Agreement terminates, U.S. Bank Canada may keep Personal Information in its records so long as it is needed for the purposes described in Sections 1, 4 and 5, above.
Back To Top
7. Availability of Pledge
This Privacy Pledge is available on our Web site at usbankcanada.com.
Back To Top
8. Multiple Copies of Disclosure
You may receive multiple copies of this privacy pledge over time, and you will need to give your consent to the privacy pledge to activate Cards.
Back To Top
9. Additional Rights and Modifications
You may have other privacy protections under Provincial laws, and we will comply with applicable laws when we share Personal Information. This Privacy Pledge does not apply to your relationship with other financial service providers except as expressly set out herein if your Card has been issued as part of a referral bank program. We may amend this Privacy Pledge at any time, and we will inform you of changes as required by law.
Back To Top
10. Want to Learn More?
If you would like to learn more about how we at U.S. Bank Canada use financial information about clients to deliver better client services and products more efficiently, please contact our customer service representatives at:
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